How can we help?

When you book service an account is automatically created for you.  Simply set up your account, choose your password, and you’re ready to go.

We service the following cities:

• Ann Arbor
• Ypsilanti
• Dexter
• Saline

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc.  We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.

We bring our own cleaning supplies but please let us know if you have any special requests and we will be happy to accommodate you if possible.

Absolutely. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service prior to the scheduled cleaning.

You can log into your account by clicking the login link at the top of the page.

You can submit a password change request on the customer login page.

Log into you account and update your address in your upcoming booking. Alternatively you can can give us a call and we will update your address for you.

Log into your account using the link at the top of the page to update your card on file.  Your new card will automatically be noted as your default card.

Simply go to our booking form and schedule your appointment online.

Log into your account and you will see any outstanding gift cards and respective balances.

Some discounts are for first time customers only and some are for recurring customers only. In addition, some discounts are only one-time, and will not work for future service. There might be a couple reasons why a specific discount code no longer works. Please get in touch if you have any questions.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Please note that if your time is a range that this is our arrival window to deal with the unpredictability of traffic, parking, and other surprises.

All of our folks are interviewed and pass a nationwide detailed background check. On top of that, we are licensed, insured, and bonded so we can offer only the top of the line service to our valued customers.

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it.  That’s our promise to you!

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security.  Third, credit card transactions are processed by stripe which is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card).  Rest assured we take security very seriously.

Yes they do.  We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean (within a 72 hour window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 72 hour window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.