If you’re hiring a maid service, you want to make sure you’re picking the right service. The following are six ways to know you’re hiring the best maid service in Ann Arbor.
1. You’re getting the same crew every time.
When you get the same crew every time, you ensure that your home or business is getting cleaned to your specifications. Your cleaning crew will know where everything is, your personal preferences, and more.
2. The business has low turnover.
Low turnover is a sign that a business is treating its cleaners well. If you want a sign that a maid service is good, check to see how quick turnover is for cleaners. With lower turnover, our cleaners have time to develop and grow as maids. That means the customer is getting the best possible service.
3. The business has a positive rating with the BBB.
You can learn a lot about how a business treats its customers by reading their Better Business Bureau (BBB) ratings and reviews. When you look up a business on the BBB, pay special attention to any red flags. A positive rating is a good sign that you’re hiring a quality maid service.
4. Their cleaners have background and reference checks.
You don’t want just anyone entering your home, especially if you’re alone or away while the maid is cleaning. A good maid service will hire maids who have gone through background and reference checks.
5. The business has great reviews on Google, Yelp, and other online sources.
Spend some time reading as many reviews as possible. Look at the reviews to see how the business handles a number of situations. While bad reviews are a red flag, pay special attention to trends over time. Are the only negative reviews from a few years ago? If so, they have probably made changes to offer a better service.
However, if all their bad reviews are recent, it could be a sign that something is seriously wrong with their business. Recent reviews are one of the best indicators for what sort of service you’ll receive.
6. They offer clear communication.
When you have questions, a good maid service will provide clear answers in a timely manner. If you’re on the fence about a service, reach out to their customer service to get more information. Their response time will give you an idea of what to expect for future communications.